Jessica Dowler: An inclusion story

Jessie has worked at Bath Cats and Dogs Home for three years. She was diagnosed with Stargardt Disease (also known as Stargardt macular degeneration), a rare genetic eye condition that causes progressive sight loss, when she was 20.

鈥淚鈥檝e always known that I wanted to work with animals. I loved animals growing up and studied animal behaviour at university. About three years ago my twin sister, who has the same condition as me, was working here at Bath Cats and Dogs Home. When a job came up she encouraged me to apply, saying how supportive everyone was. No one has ever made me feel like I鈥檓 asking too much, they have been very supportive. They join me in making light of it, which is important to me because it鈥檚 difficult for me to deal with day to day, but it鈥檚 going to be my life forever, and I don鈥檛 want to be sad about it every day.

鈥淢y condition is Stargardt macular degeneration. When I was 20 and learning to drive, I couldn鈥檛 quite read the number plates so I went to the optician and they noticed a change in the back of my eye and sent me to hospital. Within two weeks, I went from 鈥渘othing鈥檚 wrong鈥 to 鈥測ou鈥檒l be legally blind by the time you鈥檙e 40鈥. It was a lot to process. It鈥檚 degenerative, so it gets worse with time. For me it鈥檚 a slow progression and I can function and move around fine. Most people with macular degeneration don鈥檛 need mobility aids like guide dogs, but it affects reading, and the ability to see faces and things in the distance.

鈥淚鈥檝e been diagnosed for eight years now 鈥 nearly a third of my life. It鈥檚 part of who I am. A lot of people with disabilities are anxious about revealing it to people. Generally, if I know that I鈥檓 going to meet someone more than once, I鈥檒l just tell them. However, handovers with new animal owners are more of a struggle. We only meet briefly, and I don鈥檛 want to waste time, so I won鈥檛 necessarily tell them. I鈥檒l mask by looking them in the eye. Even though I can鈥檛 see their face while I鈥檓 doing it, for them it makes things easier.

鈥淎t work, I鈥檝e adjusted some of the forms, making them larger print, and I have two monitors on my desk so I can zoom in on everything. The team take assessment notes by hand, so I get them to scan them in so I can zoom in on their writing. And I get people to write in black pen. It鈥檚 good that I have the freedom to make adjustments. My managers and our Chief Executive, Rachel, have been great, always asking whether I鈥檓 coping ok and if there鈥檚 anything they can do for me. When we have training, everyone鈥檚 good at reaching out beforehand to ask what I need. That鈥檚 useful, and it鈥檚 important people don鈥檛 feel awkward asking those questions, which is why I鈥檓 open about it. I鈥檇 much rather someone asks me what I need and the session be good, rather than they think 鈥淚 don鈥檛 want to ask, it鈥檒l be fine鈥, and then I can鈥檛 do what I need to do.

鈥淭he other thing that affects my work is travelling here, because I can鈥檛 drive so I get taxis. It鈥檚 a small cost for retaining that bit of extra independence. I prefer that to relying on people for lifts all the time. Working with animals, in a charity, everyone鈥檚 really caring. Animals don鈥檛 judge you for anything. I know if I need anything, there are always people there. There鈥檚 nothing I鈥檇 change at the moment with how well I鈥檓 supported. I鈥檓 really happy to be in a place where I don鈥檛 feel disabled when I鈥檓 at work. There are times in my personal life when I do, but at work I don鈥檛.鈥

Jessica Dowler,鈥–at Behaviour Assessor鈥˙ath Cats and Dogs Home, 快活影院Bath and District Branch

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